NEC Telephone Systems
Midland Networks install and support NEC Telephone Systems. We install NEC phone systems from a few as 2 or 3 extensions though to hundreds of extensions across multiple sites uk wide. We supply the XN120 Telephone System alone with the SV8100 Telephone System. We integrate the IP Dect and MyCalls Applications and the UCB Software
NEC XN120 Telephone System
Introducing the XN120 Telephone System from NEC
Until now powerful and innovative telephone systems have only been aimed at large corporations. With the XN120, this isn't the case. the XN120 from NEC is designed to satisfy the growing needs of small and medium businesses. The system is a professional, flexible and and easy to use, voice communication system.
Brought to you by a global communications leader
NEC Infrontia is part of the global communications company NEC. For over three decades, they have been supplying cutting edge telecommunications solutions to small to medium businesses throughout the UK and Europe. The XN120 continues that long tradition, giving your business access to the features that you need.
Investment protection
When looking at new telephone systems, you have to ask the questionm "Are you buying a new phone system that is about to become obsolete?" Taking a closer look at XN120. There may be features that you do not require today, that could be vital for your company in the future. XN120 has the power to keep pace with emerging technologies:
- CTI (Computer Telephony Integration) – Linking your telephone system to your computer
- VoIP (Voice over Internet Protocol) – Using DSL broadband or your computer/Internet network
- IP (Internet Protocol) Telephony – Converged voice and data networks are already here. with the NEC XN120 you can connect your phones directly to your computer network
- WLAN (Wireless Local Area Network) – Wi-Fi will present a more flexible alternative to simple DECT phones. Use your Laptop, PDA or computer as your mobile phone linking both to your emails and your phone system
NEC SV8100 Telephone System
The UNIVERGE SV8100 is a unique telecommunication system for up to 500 users. Its expandability means it can work at any level, from a simple phone system, to a truly advanced unified communications platform.
The SV8100 is part of NEC's UNIVERGE 360 portfolio and creates ‘360-degree communication’ encompassing fixed, mobile and converged communication such as e-mail, presence and instant messaging. In short, unified communications become reality
Key features:
- Unique interchangeable handset design
- Unique Bluetooth handset
- Modular architecture for economical scaleability
- Unique Netlink survivability between branches
- VoIP and traditional voice support
- Mobile extensions at no extra cost
- Embedded applications including voice mail
MyCalls
- No idea how many calls your business received yesterday?
- No idea how many calls your business missed yesterday?
- No idea how much business you lost?
- No idea how long customers have to wait before they're actually answered?
- Ever missed that vital piece of information during a call and then wished the call was recorded?
NEC Telephone systems software "MyCalls" is a range of call management applications that are easily expanded and upgraded as a business grows.
MyCalls Basic –A single user entry-level application that provide a real-time snapshot of all calls.
MyCalls Call Manager – A more advanced version for businesses providing a full complement of call management statistics & information.
MyCalls Enterprise – Enables easy management and reporting across multiple locations such as main and regional offices.
MyCalls Desktop – An excellent add-on for MyCalls Basic and MyCalls Call Manager, providing the caller with instant Customer Relationship Management (CRM) information such as screen-pops, and much more.
MyCalls Call Centre – Is an essential application for any contact centre or specialist call centres. It provides supervisors with full control of extensions and Automates Call Distributor (ACD) groups from their desktop.
MyCalls Call Recorder – Equips MyCalls Call Manager and MyCalls Call Centre with a full call recording capability. Calls are recorded securely, encrypted and then easily accessed.
Where Next?
Customer TestimonialsIf you are interested in our services, but want to hear what our customers think, please click on the link below to see our customer testimonials.
Home PageTo learn a little more about Midland Networks and our services, visit our home page, from there you can access the whole site.
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