Call Management

Call Management

TIM Professional

At Midland Telecom Networks Ltd, we are suppliers of the market leading TIM Professional call management software. We recommend the award-winning TIM Professional software for single-site SMEs requiring intuitive call logging, without the advanced analytics of TIM Plus.

TIM Professional is a Windows-based application that uses the data output from your telephone system (PBX). It then checks, costs and stores the data automatically. From this, it can produce a full range of management reports with vivid charts, tables and graphs that can be custom-defined if required. All of its functions can be performed from anywhere in the world using a standard web browser and no client software is required. TIM Professional is deceptively powerful; with an inbuilt web-server, it allows you to access critical business intelligence to improve efficiency and productivity.

With TIM Professional you can:

  • See your calls live, as they happen
  • Find out how many phone lines you need
  • Use the built-in web server for easy install
  • Access from anywhere using a standard web browser
  • Produce fully customised reports
  • Drill down through reports for more detail
  • Schedule reports for future delivery

TIM Professional call management software has been installed in over 10,000 organisations across 50 countries; these companies rely on this award-winning call logging and recording software to manage their communications. Please see our downloadable brochure for more information on the TIM Professional software.

Some of the many supported telephone systems include:

  • Siemens
  • Aastra
  • Panasonic
  • Avaya
  • BT System
  • Nortel

At Midland Telecom Networks Ltd, we are specialists in Information Technology, Communications Technology and Mobile Communications. This means that we are uniquely placed to offer your business a wide range of services across all platforms. Choosing Midland Telecom Networks Ltd to supply TIM Professional call management software means that you also have access to advice on all areas of your business communications, with a company you can trust. At Midland Telecom Networks Ltd, we can supply TIM Professional at competitive prices, so call us today to find out more.

Want to know more about our call management packages? watch our video on TIM Call Management.